Data Deletion Request

When you request complete data deletion, we run an irrevocable purge across our active database environments:

• Account identifiers. Full name, profile, phone numbers, avatar, encrypted password hash, and security logs.
• Direct user assets. Uploaded files, private configurations, workspace settings, saved preferences, and private messages.
• Analytical footprints. Diagnostic telemetry, historical tracking metadata, and behavioral cookies tied to your user ID are purged or irreversibly anonymized.

We delete everything we can, but some records are held back for statutory reasons:

• Tax & accounting records. Invoices, purchase history, transaction hashes, and tax data, kept for the standard audit period (typically 5–7 years).
• Disputes & fraud prevention. Logs tied to an open dispute, chargeback, terms breach, or legal action, kept until the statute of limitations expires.
• Backups. Live systems are purged instantly; encrypted backups roll off on our normal archival cycle, usually within 30–45 days.

Appnix CRM Pro does not retain anything beyond what the law requires.

Because deletion is permanent and destructive, we confirm you own the account before acting on a manual request. We may send a verification token to your registered email — if it isn't confirmed within 7 days, the request is cancelled and you'll need to resubmit it.

• AcknowledgmentWithin 48 hours of your request.
• ExecutionAll live records and profile links removed within 30 days of verification.
• Final confirmationWe email you once purging completes, then remove that address from our records.

Questions about a deletion request? Reach the Appnix CRM Pro data protection desk at support@appnix.info or through www.appnix.info.