Privacy Policy

We collect personal information that you voluntarily provide to us, as well as certain data automatically collected when you visit, use, or navigate our services.

A. Information you disclose to us directly

• Account registration data. When creating an account, registering interest, or signing up for newsletters, we may collect your full name, email address, company name, phone number, username, and encrypted password.
• Billing and transaction data. If you make purchases or subscribe to paid plans, we collect necessary financial identifiers, billing addresses, invoice contacts, and transaction histories. Card and banking transactions are handled by PCI-DSS compliant third-party payment gateways — we never store full card numbers on our own servers.
• Communications and inquiries. Any feedback, support tickets, survey responses, technical queries, or correspondence sent to our support channels.

B. Information collected automatically

• Device and browser metadata: IP address, browser type and version, language settings, operating system, device fingerprints, ISP, and system configuration.
• Usage and telemetry data: pages visited, referring/exit pages, timestamps, clickstream data, scroll depth, time spent per feature, and performance logs.
• Geolocation data: general country/city-level location inferred from your IP address.

C. Cookies and web tracking technologies

Appnix CRM Pro uses cookies, web beacons, pixel tags, and local storage to retain login state, monitor service integrity, understand navigation patterns, and improve platform functionality. You can manage or disable cookies in your browser preferences, though some features may stop working correctly.

We process personal information on a mix of legal grounds — contract performance, legitimate business interest, statutory compliance, and your explicit consent:

• Account provisioning and authentication — identity verification, profile setup, session management, and access control.
• Order execution and service delivery — running agreements, sending invoices, processing recurring billing, and delivering the product you signed up for.
• Platform security and fraud prevention — detecting account takeover, malicious traffic, and enforcing our terms.
• System maintenance and diagnostics — evaluating traffic, fixing bugs, and running internal quality audits.
• Administrative notifications — critical service, downtime, security, and policy-change communications.
• Marketing and commercial engagement — with your consent, newsletters, feature releases, and promotions. You can opt out at any time.

We keep personal data only for as long as it's needed for the purposes described in this policy, unless a longer period is required by statutory, fiscal, or audit obligations (tax records, fraud mitigation, dispute resolution, and similar). Once our legitimate need to process your data ends, we permanently delete, scrub, or securely anonymize it so it can no longer be tied back to you.

Appnix CRM Pro does not sell, lease, or monetize your identifiable personal records. We only disclose data in a few restricted scenarios:

• Qualified service providers — trusted vendors for cloud hosting, database administration, email delivery, support tooling, error monitoring, and payments, all bound by strict data processing agreements.
• Legal and statutory compulsion — where required by valid subpoenas, court orders, warrants, or regulatory action.
• Business restructuring — in a merger, acquisition, asset sale, or insolvency, your records may transfer as part of that transaction, under equivalent privacy commitments.

Our infrastructure and cloud vendors may host data across multiple countries. When data crosses borders, we put appropriate safeguards in place — such as Standard Contractual Clauses approved by international authorities — so your information keeps an equivalent level of protection wherever it's processed.

Depending on where you're located, you can exercise some or all of the following:

• Access. Request the categories and specific pieces of personal information we hold about you.
• Rectification. Correct or update inaccurate or incomplete records.
• Erasure. Ask us to delete your profile and data, subject to legal retention exceptions.
• Restriction. Request that we limit processing while a dispute is resolved.
• Portability. Receive your data in a structured, machine-readable format.
• Withdraw consent. Revoke consent-based processing at any time, with no retroactive penalty.

To exercise any of these rights, contact our data protection desk at support@appnix.info.

Our services are built for professionals and individuals aged 18 or older. Appnix CRM Pro does not knowingly collect personal information from anyone under 18. If we learn that a minor's information has reached us, we take swift action to remove it from our systems.

We may revise this policy periodically to reflect changes in our technical environment, service offerings, or applicable regulations. Updates take effect as soon as they're posted, so we encourage you to check back here from time to time. Appnix CRM Pro's current terms always live at this page.

Questions, complaints, or feedback about this policy? Reach Appnix CRM Pro at support@appnix.info or through www.appnix.info.